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Returns

We offer No Hassle Free Returns throughout Ireland and Northern Ireland.

Full price goods can be returned FREE of charge with our DPD collection service, just email us at customerservice@greenesshoes.com and we will arrange collection or call us on our FreePhone 1800 989 500 .

We do not currently offer free returns on sale items

NO EXCHANGE OR RETURN ON FINAL REDUCTIONS

  • Please contact us on our FreePhone number for more information. You can also simply drop your shoes into one of our stores, within 28 days of the delivery date.
  • Please also enclose a copy of the receipt for a refund/exchange to be processed.


  • Please read our returns guidlelines below

Our Returns Guidelines

We want you to be happy with every purchase you make. Accordingly, you may inspect the items you buy as if you were in one of our stores. While you are deciding to keep your purchases, you do have a statutory duty to take reasonable care of the goods. Therefore please do not damage the items whilst you inspect them or try them on for size. You must ensure goods returned are unworn and repacked in the original box.

Also If the product is defective, please arrange return it as soon as possible and we will either deliver a new one to you or refund you the cost of the product and if applicable the original delivery cost.  Any breakages or damages should be reported to us within 24 hours of delivery.

Thank you for your custom and please do not hesitate to contact us should you have any further queries.Free Phone 8.30 to 5 pm  1800 989 500

Our return postal address is:

Greenes Shoes
Market Square Centre
Letterkenny
Co. Donegal

or
customerservice@greenesshoes.com

Due to heavy rush these days, some products might go out of stock and your order may be cancelled.